Terms of service

Overview

Welcome to Vievanta. The terms "we", "us" and "our" refer to Vievanta. Vievanta operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Vievanta is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with or using our Services, or by placing an order, you agree to be bound by these Terms of Service (the "Terms") and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

Section 1 – Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are responsible for keeping your account credentials secure and for all activity under your account.

Section 2 – Our Products

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your screen's display of any color will be accurate. Our products are comfort and support accessories; they are not medical devices and are not intended to diagnose, treat, cure or prevent any disease. If you have a medical condition, please consult your healthcare provider.

All descriptions of products and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit the quantities of any product we offer.

Section 3 – Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including suspected fraud, unauthorized resale, or errors in product or pricing information. You agree to provide current, complete and accurate purchase and account information.

Section 4 – Prices and Billing

Prices, discounts and promotions are subject to change without notice. Unless otherwise indicated, prices are displayed in US dollars. Payment is processed securely at checkout through our payment providers.

Section 5 – Shipping and Delivery

Shipping and delivery are described in our Shipping Policy. Delivery dates are estimates and are not guaranteed.

Section 6 – Returns and Refunds

Returns and refunds are governed by our Refund Policy, including our 90-Day Money-Back Guarantee.

Section 7 – Intellectual Property

All content on our Services, including text, images, logos and designs, belongs to Vievanta or its licensors and is protected by intellectual property laws. You may not copy, reproduce or use it without our prior written permission.

Section 8 – Optional Tools and Third-Party Links

Our Services may include third-party tools and links to third-party websites. We do not control and are not responsible for their content, policies or practices, and your use of them is at your own risk.

Section 9 – Reviews and Feedback

If you send us reviews, comments, ideas or other feedback, you agree that we may use them without restriction or compensation. You agree that your feedback will not be unlawful, abusive or misleading.

Section 10 – Prohibited Uses

You may not use our Services for any unlawful purpose, to infringe the rights of others, to transmit malicious code, to collect personal information of others, or to interfere with the security or operation of the Services.

Section 11 – Disclaimer of Warranties and Limitation of Liability

Except as expressly stated by us, the Services and all products are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. To the fullest extent permitted by law, Vievanta shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services or any product. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Section 12 – Indemnification

You agree to indemnify and hold Vievanta harmless from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Section 13 – Severability and Termination

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force. We may suspend or terminate your access to the Services at any time if you fail to comply with these Terms.

Section 14 – Governing Law

These Terms are governed by the laws of France, without regard to its conflict of law principles, except where the mandatory consumer protection laws of your place of residence provide otherwise.

Section 15 – Changes to These Terms

We may update these Terms at any time by posting the updated version on this page. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

Section 16 – Contact Information

Questions about these Terms should be sent to us at contact@vievanta.com or 9 rue des colonnes, 75002 Paris, France.